Shipping is FREE for all orders in the continental United States Most products are shipped via UPS ground, for larger/heavier product we will ship via truck. Express shipping is available on all items at an additional cost, which you can preview prior to checkout. All orders will be processed within 24 business hours.
In the event that your package is refused the shipping cost of your order will be deducted from your refund.
You may cancel your order at any point before it has shipped. Once your order has shipped you will receive email confirmation of your shipment containing tracking information. Once your order has shipped the Return and Exchange policy will apply.
KEFDirect.com may cancel any order for any reason. Some reasons include the product ordered is out of stock and there are no plans for restocking that item, errors in pricing or availability, payment has been declined by the issuing financial institution.
KEFDirect.com reserves the right to require a signature upon delivery of any packages.
Returns and Exchanges
For our Returns & Exchanges Policies please CLICK HERE
Please contact us via EMAIL or call us at 1-877-271-9355 if you have further questions.